tradeship inc

TSI’s Performance centric applications management services have the potential to deliver in both Agile as well as Waterfall methodologies to benefit our customers with cost efficient solutions across multiple industry verticals and platforms. Our software services provide its global clients, key benefits such as scalability and flexibility for growth, risk mitigation and reduction, and a high ROI.

We offer the following solutions:

  • Application Development
  • Application Management
  • Legacy Modernization and Migration
  • Application & Software Testing
  • Application Integration (EAI)
  • Data Migration
  • Electronic Data Interchange (EDI)
  • Mobile Application Development
  • Cloud Computing
  • Enterprise Portal Development

Application Development

The 21st century is described by dynamic, motivated, yet focused IT partnerships. Companies today engage with offshore technology vendors that provide more than just cost benefits. Clients look for a partner that understands their business objectives and delivers best-in-breed services and solutions, within time and budget.

TSI’s application development services help you tackle evolving business and technology challenges by defining, designing and building applications customized to meet your business objectives. We deliver high-quality, flexible applications that are easy to maintain, facilitate enhancements and are reliable, secure and easy to deploy.

We have successfully developed custom software applications for various businesses across multiple industries. Our focus on developing quality software - while bringing down your development costs and alleviating risks - using SCRUM Agile methodology, deliver measurable business benefits to our customers.

Our offerings

  • Development of web & portal applications
  • Cloud Computing
  • Development of middleware applications ensuring end-to-end application and data integration
  • Development of mobile applications including design, support & maintenance

Business Benefits and Value Proposition

We help our clients with solutions and services via lean processes:

  • Business Transformation by seamless integration of business consulting with enterprise solution delivery.
  • Combining strong technology competencies and engineering services with domain knowledge to achieve innovation.
  • Mature development processes and a flexible approach to meet specific customer needs.

Application Management

Organizations in today’s era require their business applications to be managed 24x7 and remain secure, reliable and maintainable. They need solutions to help them ensure high availability and performance of their applications and monitor their various components and troubleshoot production issues.

TSI’s application management services help you get the best out of your existing IT applications. The scope to reduce the application management investments in an enterprise is dramatically improved when the cost of support and maintenance of applications are optimized. We follow a metrics based approach to software support and maintenance through which we constantly counsel and implement improvements of the support and maintenance processes of our clients' applications.

Application Management and Support services:

ProductionMaintenanceBussiness Support
User SupportUser SupportQuality Assurance
Configuration ManagementMirror EnhancementsEmergency Fixes
Emergency FixesConfiguration ManagementApplication Continuity
Application SupportCorrective MaintenanceApplication Monitoring
Application MonitoringPreventive MaintenanceDatabase Monitoring
Database MonitoringDatabase AdministrationProduct Enhancements
Product Support(24*7)Database AdministrationProduct Support(24*7)
SLA Management Product ReviewSLA Management
SLA Management

Software Maintenance and Support Lifecycle:

Phase1 Requirement AnalysisPhase2 Knowledge AcquisitionPhase3 Mapping SetupPhase4 Pilot RunPhase5 Rollout
Business RequirementsProduct Process Training Infrastructure MappingProcess VerificationImplementation
Solution DefinitionTrain-the-TrainerProcess SetupGap AnalysisQuality Control
Solution SettlementProcess DefinitionTrainingReporting DefinitionReports(Daily,Weekly,Monthly)
SLA DefinitionProcess MappingTestingSLA RevisitProcess Improvement
Contract Sign OffKnowledge Base CreationCommunication ModelClient Communication
Team FinalizationFloor Operation
Regular Training

Our Solutions

Maintenance and Enhancements

We provide preventive, adaptive and corrective maintenance services. We engage with the client's business and IT teams for smooth transition of functional and technical enhancements into operational activities.

Production Support Services

These services include fixing bugs, diagnosing and correcting hidden errors, assessing the impact of new releases, proposing improvements, maintaining technical and user documentation, monitoring applications for data integrity and performance, and maintaining and running a 24x7 Helpdesk. Business Continuity at TSI is ensured through the creation of detailed disaster recovery and resumption plans.

Continuous Productivity Improvement

We ensure this through our defined strategies, innovations and best practices.

Business Benefits and Value Proposition

Clients derive significant benefits when they engage with us for Applications Management.

  • Ensure base understanding of the domain, application and environment.
  • Fully define the processes and procedures to ensure the quality of all technical services proposed.
  • Ensure continuous productivity improvement to generate higher ROI.
  • Have the proven transition processes to ensure smooth knowledge transition.
  • Provide the solution for knowledge management.

More Services

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